Careers at Ignition
Would you like to join the award-winning team at Ignition?
We’re always looking for talented people who share our passion for exhibitions, events & experiences, commitment to excellent client service, and most importantly, share our sustainable ethos and EPIC company values.
Ignition - A snapshot
We’re proud to be a women-owned business with a commitment to diversity and inclusivity.
Year Established
2007
Women : Men %
48/52
Colleagues
30
Locations
Bristol UK
Indianapolis USA
Executive Team
80% Female
Accolades
B Corp Certified
Certified WBE – Women Owned
The Queen’s Award for Enterprise – Sustainable Development
ISO 14001, 9001, 20121
Culture matters
Our business was founded on the principle of balancing people and planet with profit, whilst delivering great creative work for our clients.
Last year, our teams delivered projects in 20 countries, across 4 continents with a 100% success rate.
While our business achievements make us happy, our real victory lies in establishing a positive company culture - where employee happiness is valued as much as their performance, and where flexible working and employee mental wellbeing takes centre stage.
Ignition is proud to be part of Istoria Group.
Istoria Group is a Certified B Corporation and supports the Better Business Act – a movement that aims to change the law to ensure every company, whether big or small, puts balancing people, profit and planet at the heart of their purpose and the responsibilities of their directors. When you join Istoria Group, rest assured that you are working for a forward thinking company that’s part of a strong and growing coalition of like-minded business, campaigning for a better, fairer, greener world. We believe that together, we can make a positive difference in the world!
Our purpose
We aim to make a positive difference
Our company values
Our internal awards known as the ‘EPICs’ reward employees who have truly lived and breathed our values.
The EPICs epitomise our values. The EPIC awards take place each quarter to recognise an individual or individuals efforts in the months prior. There is also an Annual Winner voted by employees and the leadership team for the culmination of their work. They are rewarded with the equivalent of a £1,000 prize and plaque on the EPICs Hall of Fame wall.
An EPIC is the highest honour bestowed on an employee.
E - Entrepreneurial Spirit
Being entrepreneurial is a mindset. Entrepreneurs think and act differently. We expect the unexpected and we like to be surprised. For us, to be entrepreneurial means to be able to share ideas freely and fearlessly - even acknowledging so-called failures as learning and growing experiences. We encourage and expect entrepreneurial thinking at all levels of our team and seek to collaborate internally and externally to pinpoint the most exciting new future opportunities.
P - Personable Approach
We believe in being humble. No hierarchies. No egos. No tantrums. In business, we believe that people buy people and we advocate human-to-human communication and values at all times. Our clients always say we’re great to work with and that we go the extra mile. We also care deeply about making the world a better place. Internally, we take great care of our team and invest in finding new team-members that share our beliefs. We’ve been named as one of the UK’s ‘Best Places to Work’.
I - Intelligent Thinking
Thinking comes before doing. Whether it’s the design of a 3D environment, the flawless planning and delivery of an event or the creation of an unforgettable brand experience, we start by cross-fertilising ideas from our different disciplines and personal networks. We balance strategy with creativity and commerciality. The end result is projects of the highest aesthetic quality that function brilliantly and are delivered with exceptional levels of service, measured to ensure expectations are always met or exceeded.
C - Collaborative Working
The best source of project knowledge is our clients themselves. We also understand it’s not always easy for clients to articulate exactly what they require from their design partner. We have the tools to discover what is relevant and necessary to know from our clients and we combine this with our own research, knowledge and insights. We share findings and facilitate further brainstorms and that way we always nail the brief. The best minds need to work together towards the same goal.
People & sustainability matters
We are proud of our dedicated and talented team. Ignition people comprises Strategists, Marketers, Creatives - 3D Designers, Graphic Designers, Artworkers and Production Specialists, Account Managers, Project Managers, Logistics and Warehousing experts. And we’re all passionate about sustainable design!
Ignition is a strategically and creatively led agency with production expertise. We therefore pride ourselves on our bespoke, modular, beautiful and durable designs that can be re-used over many years (we aim for zero-waste-to-landfill). Ignition is already carbon neutral for scope 1 & 2 of GHG protocol and plan to be completely carbon neutral by 2030.
“It’s a no-brainer that a happy company is not only more productive but creates a better experience for staff and clients too. Investment in people always makes impeccable – and sustainable – business sense.”
Roles with benefits
Hybrid working
Working from home has always been a part of our flexible work policy. We usually work 3 days from home and 2 days in the office. Exceptions apply to staff members living outside a 50 mile radius from the office.
Time off & holidays
Full-time employees get 25 days holiday (excluding Bank Holidays). In addition, we offer 1 input/knowledge day - to attend a conference/continuing education, 1 charity day - to support a charity of your choosing, and 3 personal days - to be used as you see fit, e.g. taking your pet to the vet or moving house. Annual holiday allowance is therefore 30 days, plus 8 Bank holidays, totalling 38 days’ holiday per year. After 4 years of service, you accrue 1 extra day per year, up to a total holiday allowance of 30 days.
Flexible work hours
Ignition offers flexi hours for all staff. For example, if you want to go to the gym before work or pick your children up from school, you can flex your working hours to suit your lifestyle.
Employee incentives
Ignition offers a company-wide bonus scheme and spot awards through management.
Mental wellbeing
We value our teams’ happiness and have mental health first aiders on board. Our future plans include a monthly Wellbeing Lab that cover topics from men’s mental health to menopause.
Social committee
Our social committee organises team building exercises, company parties twice per year, as well as cultural days/evenings out.
Open positions
We are always looking for exceptional people of any discipline to join our team.
Ignition is part of Istoria Group, an independent collective of creative agencies, and a Certified B Corporation.
Our Positive Working Policy shows our employees that we care and value their hard work. As a result, our staff stay with us longer and feel valued, which in turn makes our clients happy.
We are an equal opportunities employer. This means we do not discriminate against any employee or job applicant because of age, sex, race, physical or mental disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background. In fact, we actively seek out diversity candidates to join our business.
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We are looking for a highly talented and motivated Senior 3D Designer to play a key role within our growing creative studio.
The role will focus on the exhibit / event sector and offers the opportunity to work on a wide assortment of exciting, global projects. You will have a stand-out portfolio and are able to demonstrate previous spatial and exhibition design experience, expertise in the normal software is a given.
As a member of the creative development team your role will be to ensure projects are delivered to a high standard, while keeping a wider view of projects going through the business and supporting more junior members.
Your position covers spatial planning, design development and knowledge of technical detailing, inspiring other team members.
You will be a good communicator, able to convey your ideas in an inspiring way and support your work with considered reasoning. You must be a strong creative thinker, have great attention to detail and possess a solid understanding of manufacturing methods and materials.
Above all else you will share our passion for design and brands. As we look to the future with a growing team, we need like-minded people who are self-motivated, with an ability (and desire) to bring new thinking to the table and help drive our business forward.
Key responsibilities:
Think intelligently and strategically to ensure conceptual integrity is upheld during the design development and value engineering process
Employ proven “hands-on” experience working on projects across 3D design in branded consumer environments
Be a proficient user of industry leading software (SketchUp, Adobe Creative Cloud, AutoCAD / Microsoft Office)
Writing supporting concept rationales and creating pitch winning presentations, helping us to explain and sell our work in the simplest and most compelling way possible
Upskilling where necessary in new software / design disciplines to ensure the agency is always at the forefront and able to respond / adapt to a continually evolving landscape
Lead projects through design development and detailing
Work closely with our concept and graphic / artwork teams to ensure consistent output on cross-discipline projects
Design development of new build components and modular systems in accordance with our sustainable design approach
Maintain drawing standards, producing coherent technical plans incorporating venue/organiser regulations in conjunction with project managers
Understand the full design process, demonstrating a solid understanding of manufacturing methods & materials. A champion of the process and all documentation within the studio
Keep up to date with the latest design, technology, manufacturing and process trends with focus on lighting and experiential enhancements
You will be a good communicator, able to convey your ideas in an inspiring way and support your work with considered reasoning. You must be a strong creative thinker, have great attention to detail and possess a solid understanding of manufacturing methods and materials.
We’re a passionate bunch of creatives with an uncanny ability to self-manage. You must therefore be comfortable organising your time and be happy working autonomously where needed. We don’t hide our designers away from our clients either, so you should be prepared to attend client meetings to take briefs and to sell your ideas.
Above all else you will share our passion for design and brands. As we look to the future, we need like-minded people who are self-motivated, with an ability (and desire) to bring new thinking to the table and help drive our business forward.
Some of the rewards on offer:
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
This is a hybrid role which means a mixture of working from home and being physically present in our Bristol studio.
If this sounds like you, click the apply button and share your CV and portfolio of relevant experience to careers@ignitiondg.com
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Ignition Project Managers are experienced, unflappable, high-caliber exhibition individuals. They have a focus on excellence and quality; ensuring that client requirements are met, and each project is completed on time, within budget and to the highest standard.
They are responsible for the complete management of each exhibition project through its entire lifecycle - from design concepting and budgeting through to delivery and client handover of each project. Projects are located globally and involve the management of a multi-layer supply chain.
Ignition requires the Project Manager to have demonstrable skills in project management, client/colleague communication and liaison, time and process management, budget spreadsheets and supplier negotiation. They must appreciate the role of good design, have a level of creative experience, understand detail drawings and have a sound understanding of build materials and production techniques including kit and graphics.
The individual should demonstrate all-round people skills and be an outward facing ambassador of Ignition and Istoria Group values.
Job Description
Responsible for client exhibits; overseeing the complete management of projects through their entire lifecycle - from design concepting and budgeting through to delivery and client handover of each project
Provide expert advice to support client decision making on their exhibition presence – working closely with the Client Services team
Attend key client meetings and reviews
Ensure post project debriefs, lessons learned, data/metrics analysis etc. are undertaken and shared with relevant stakeholders
Support the new business team in pitch work for new clients
Be able to project estimates and analyse profitability of projects
Person Specification
Solid project management experience
Ability to cope with high volume project schedule
Calm and highly professional demeanour
Experience in a variety of sectors including pharmaceutical and/ or aerospace
Confident presenter
Able and multi-level communicator
Excellent organisational skills and a can-do approach where nothing is too much trouble
Sound understanding of the use of technologies in the exhibit environment
Commercial and financial awareness – excellent budget management skills
IT literate
Ability to travel extensively
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
This is a hybrid role which means a mixture of working from home and being physically present in our Bristol studio.
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
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We're seeking an ambitious and experienced Account Director to join our growing client services team, working primarily with Ignition’s pharmaceutical clients. As this is a highly regulated industry, previous experience working with pharmaceutical clients on exhibitions and events is a must.
This is a key role responsible for the account management of our US clients, and strategic management in developing existing and new clients.
Key Responsibilities
Reporting into the Head of Client Services, you will be accountable for, and will manage the operational aspects of, your client accounts. Delivering above client expectations to agreed briefs and objectives.
Build and grow brilliant relationships with your clients, operating at the appropriate level and own these relationships independently of your seniors
Understand your clients’ accounts, their business, the industry they are in and their strategic objectives
Ensure the highest customer satisfaction whilst growing key accounts profitably and optimizing business opportunities
Be accountable for determining strategic development programs for individual clients and deploying to grow the accounts both sustainably and profitably
Responsible for identifying opportunities within clients’ accounts for cross selling across the group
Establish the client’s project requirements, set and agree the strategic approach and maintain its presence through the project lifecycle
Produce the concept briefs, collaborating with applicable team members (designers, project managers etc.)
Work with the project management team to manage projects through to delivery always exceeding expectations
Ensure all housekeeping (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and in a timely manner
Conduct post project reviews, and quarterly/annual client planning meetings
Maintain up-to-date knowledge of all aspects of marketing – including new media, techniques, creative innovation and research tools
Participate, and on occasion lead, New Business pitches
Experience
Experience of account management, delivering creative exhibitions
Experience of leading an account, and demonstrating client growth
Pharmaceutical industry sector experience for exhibits is a must
You'll love a challenge and are motivated by your clients' ambitions; dedicated and focused on helping them to achieve their objectives. You will relish growing a team underneath you, but not be afraid to roll up your sleeves and get stuck in when needed.
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
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We're seeking an ambitious and experienced Account Director to join our growing client services team. As we work in highly regulated industries, previous experience working with pharmaceutical clients in particular on exhibitions and events would be beneficial.
This is a key role responsible for the account management of our UK & European clients, and strategic management in developing existing and new clients.
Key Responsibilities
Reporting into the Head of Client Services, you will be accountable for, and will manage the operational aspects of, your client accounts. Delivering above client expectations to agreed briefs and objectives.
Build and grow brilliant relationships with your clients, operating at the appropriate level and own these relationships independently of your seniors
Understand your clients’ accounts, their business, the industry they are in and their strategic objectives
Ensure the highest customer satisfaction whilst growing key accounts profitably and optimizing business opportunities
Be accountable for determining strategic development programs for individual clients and deploying to grow the accounts both sustainably and profitably
Responsible for identifying opportunities within clients’ accounts for cross selling across the group
Establish the client’s project requirements, set and agree the strategic approach and maintain its presence through the project lifecycle
Produce the concept briefs, collaborating with applicable team members (designers, project managers etc.)
Work with the project management team to manage projects through to delivery always exceeding expectations
Ensure all housekeeping (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and in a timely manner
Conduct post project reviews, and quarterly/annual client planning meetings
Maintain up-to-date knowledge of all aspects of marketing – including new media, techniques, creative innovation and research tools
Participate, and on occasion lead, New Business pitches
Experience
Experience of account management, delivering creative exhibitions
Experience of leading an account, and demonstrating client growth
Pharmaceutical industry sector experience for exhibits is a bonus
You'll love a challenge and are motivated by your clients' ambitions; dedicated and focused on helping them to achieve their objectives. You will relish growing a team underneath you, but not be afraid to roll up your sleeves and get stuck in when needed.
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
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Job Description:
We are looking for an experienced, unflappable, high calibre professional who, alongside the Head of Projects, helps to lead an established team of experienced US based project managers with a focus on excellence and quality. This role ensures that the US based EPM team delivers on all client requirements and that each project is completed on time, within budget and to the highest standard.
The role involves the complete management of each exhibition project through its entire lifecycle; from design concepting and budgeting, through to delivery and client handover of each project. Projects organized through the US office are generally North America based, though there are occasions when global work will be done as well.
In order for this role to be fulfilled, the senior EPM must demonstrate outstanding project management skills. These skills include proficiency in communicating with external/internal project stakeholders and the development and refinement of internal processes.
This role requires being able to understand detail drawings, having a sound understanding of Ignition-developed kit including build materials, production techniques, and creative processes. The EPM must be IT literate with Microsoft Office and have a sound knowledge of Ignition programs – i.e. Paprika and Project Central.
The EPM would ideally have 5-7 years of project management experience, with a minimum of 2 years as an EPM.
Key Responsibilities Include:
Full exhibition project lifecycle experience, from design brief through to on-site delivery, post event analysis and invoicing for a series of events
Expertise in managing projects to time, cost, and quality constraints
Ownership of a portfolio of related projects with a focus on large-scale exhibits including; management of logistics, I&D, client support and stewardship of exhibit
Providing expert advice in tandem with the Ignition client services team to support client decisions relating to their exhibit presence
Working with internal stakeholders to deliver an exhibit of outstanding quality
Develop strong working relations with subcontractors and suppliers to maximise quality, efficiency, and profitability
Championing US-based concerns/issues/learnings by leading weekly team meetings, and bringing forward any larger issues or patterns to the Senior Management Team
Mentoring of EPM/Junior EPMs through 1-to-1 meetings and being a catalyst for training development opportunities for the US EPM team, with potential crossover of team-wide learnings the UK office
Person Specification
The successful candidate for Exhibition Project Manager should be able to demonstrate the following:
Extensive exhibition project management experience across a portfolio of clients and locations
Regular experience in managing large scale budgets for high profile events
Demonstrated ability to work seamlessly in a variety of environments from an office, to onsite
Calm and highly professional demeanour in high pressure situations
Highly confident in client communication and presentations, including face-to-face meetings
Proficient with the translation and dissemination of communications across stakeholders and internal departments
Excellent organisational skills and is a positive team player/influencer
Experienced in man management, including motivational techniques
Sound understanding of technology in the exhibit environment
Commercial and financial awareness; excellent budget management skills
IT literate
Ability to travel extensively at times
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday per year (not including public holidays)
Additional ‘floating’ holidays
Life Assurance policy
Discretionary annual bonus of up to 10% of annual salary
Positive Working Policy
Ongoing Training & Development
Company Christmas Closure
How to apply
This is a hybrid role which means a mixture of working from home, the office and being physically present at client exhibits.
If this sounds like you, click the apply button and send your CV and relevant experience to careers@ignitiondg.com
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Ignition is looking for a dynamic and capable warehouse operative to join our warehouse team. You will be supporting the Warehouse Manager at our facility in Avonmouth where we house a wide range of kit for our clients’ worldwide events programmes.
The ideal candidate will have previous experience in a warehouse operative role. Any experience of working in warehousing for live events will be advantageous but is not essential. A clean driving license is a must, and a forklift license would be beneficial. Experience driving long wheelbase vans is preferred and a 7.5 tonne license would be an added bonus. Some of the items in the warehouse are large, bulky and heavy and as such this is a physical role that will require you to practice safe manual handling to protect yourself and others while you work.
Please note, this is not a hybrid role. It is full time and based at our warehouse in Avonmouth. Some pre-arranged travel may be necessary to support on site at live events.
Job Description
The key responsibilities for this role include:
Receiving deliveries of goods
Traveling to suppliers to drop off and collect goods
Moving stock around by hand, using lifting gear or a forklift truck
Condition checking hardware and highlighting issues
Wrapping, packing, and preparing items for transit
Loading and unloading vans and lorries
Working with our stock system to manage stock and quarantine counts
Keeping paperwork up to date and ensuring that information is recorded correctly
Cleaning and assisting with the general day to day maintenance of the warehouse and facility
Working to maintain our high health and safety standards
Ensuring that the company’s environmental policies are upheld and enhanced Occasional evening and weekend work for time in lieu
Occasional working away from the warehouse
Person Specification
The ideal candidate will have a desire to get the job done right first time. You will need to demonstrate that you take responsibility for your work and that you pay attention to the details to ensure a smooth flow of goods to and from the warehouse to venues across the world. Good verbal communication and problem-solving skills are essential and a cooperative and collaborative team focused approach to working is a must.
Some of the rewards on offer:
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘float’ day for a special occasion plus a charity day and a training day of your choice.
35 hour week 8am-4pm (for any weekends worked for events we offer time in lieu)
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
Job Type
Full-time, Permanent
Benefits
Company events
Company pension
Cycle to work scheme
Free parking
Life insurance
Sick pay
Schedule
Monday to Friday
Weekend availability
Supplemental pay types
Bonus scheme
Performance bonus
Ability to commute/relocate
Bristol, BS11: reliably commute or plan to relocate before starting work (required)
Experience
Warehouse experience: 2 years (required)
How to apply
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
“People buy people. We are in the people business and well-known for always going the extra mile for our clients. That is why we live and breathe our ABCD service proposition – going Above and Beyond the Call of Duty.”
Sam Rowe, CEO, Ignition
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